Our Approach Billesley Manor has always been synonymous with exemplary standards of service, housekeeping, and health & safety. In response to the COVID-19 pandemic, we have enhanced our exacting standards to a new level across all aspects of our hotel operations.
The changes we have implemented are based on the guidance we have received from HM Government, Public Health England, and the National Health Service, supported by industry specific advice from UK Hospitality. We can confirm that we have complied with the government’s ‘COVID-19 Secure’ guidance on managing the risk of COVID-19 in the workplace.
Due to the constantly changing nature of this guidance and advice, our internal operating practices and protocols will be continuously reviewed and immediately updated. The information detailed below may therefore change without notice. As we are managing a Public Health issue, we expect the full support and co-operation of all our stakeholders – our guests, our team, and our business partners.
Only through our collective efforts can we successfully combat the spread of COVID-19 and keep each other safe and healthy. Billesley Manor is, and will, remain private. To be present on property, you either need to be a guest, a staff member or a pre-authorised partner.
With 71 bedrooms, each designed with privacy in mind, and all of which are set within our 11 acres of parkland, we are ideally suited to allow for more space, naturally.
Our Valued Guests
Our team’s commitment to you
All team members are required to:
If in the unfortunate case you have any COVID-19 symptoms such as fever, cough, shortness of breath, or loss of taste and smell, we ask that you contact us, and allow us to reschedule your stay.
It is important to note, that for the safety of our guests and the safety of our team, that any guests displaying symptoms consistent with COVID-19 will be requested to seek medical attention. Should you be advised to self-isolate, we will request that you check out immediately and return home. You will be refunded the balance of your stay for direct bookings.
And finally, please treat our team and your fellow guests with kindness and respect; this is a difficult time for all of us. We cannot wait to see you soon. Travel safe and stay well.